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Attaining membership of Institute of Executive Assistants-Africa community means that you abide by your profession’s Credo. Members of the Institute will conduct their business in a professional way; will maintain ethical standards of conduct and at all times deal fairly and honestly with each other, clients, employees, suppliers and with the public, making the following commitments to them:
- I believe that the philosophy of the administrative profession embodies a foundation of logic and learning, ethics and integrity, courtesy and understanding, and a desire to be of benefit to others.
- I shall not make any public statements in my capacity as an executive assistant or administrative professional without making clear, where appropriate, to all concerned my qualification to such statements and the capacity in which I am speaking.
- I accept responsibility of my own work and of my subordinates and I shall at all times take account of the needs and problems of my subordinates and by leadership set an example.
- I shall not belittle or injure the professional standing of any member of the profession or unnecessarily condemn the character of my professional acts.
- An administrative professional occupies a position of confidence, trust and responsibility and accepts this position as a privilege to guard carefully. Therefore I shall fully respect the confidentiality of information which comes to me in the course of my duties and not use confidential information for personal gain or in a manner which may be detrimental to the organization for which I work or have worked.
- An administrative professional excellence requires comprehensive educational preparation and then a lifelong striving for self-improvement through a program of continuing education. Therefore, I shall acquaint and familiarize myself constantly with new administrative and management knowledge, skills and practices and seek to promote the increase of competence in and the understanding of the administrative profession by encouraging the interchange of information.
- The maintenance of high standards is essential to the continuing advancement of the administrative profession and in performance of professional duties.
- An administrative professional shall act both loyally and honestly in carrying out the lawful Rules and Regulations of the Institute/Association and not undermine its image or reputation.
- The principal obligation of an administrative professional is to function as a support to management and increase the effectiveness of the executive.
- An administrative professional promotes effective communications within the organization and where appropriate outside it.
- The qualifications of an administrative professional are enhanced by a businesslike demeanor and by friendliness, co-operation, good humor and enthusiasm.