“Effective strategies for creating a winning Administrative Support Team”
How We Can Help
Companies that are growing and transitioning often need a step-change in the way executives utilize the services provided by their support team. If your PAs are not operating at the level of “Administrative Business Partners” and your EAs’ at the level of “Executive Business Partners”, it may be time for a bespoke approach to up skilling your support team.
IEA-Africa, through its training Academy PALGNET can get your executives and Assistants working together more collaboratively and productively with administrative infrastructure consulting. You are in the driving seat so we can support your business in any way to create a support team that is fit for purpose.
What We Do:
- Explore executives’ understanding of how to use an Assistant
- Work with Assistants to assess the quality of support they provide
- Introduce EA best practice
- Create a best practice hub for support team collaboration
- Conduct an audit of PA skills
- Provide a 2-hour strategy training course for Assistants
- Create comprehensive surveys to assess progress
- Advise on creating a generic Assistant job description
- Make recommendations for future professional development
- Mentor a PA project-leader to take forward suggestions
- Participate in a round-table Assistant problem solving session
- Conduct one-to-one performance enhancing Assistant training
About Our Experience
We have substantial experience of the PA/EA profession and proven techniques that will take your Assistants from “good” to “great”. In addition to consultancy skills, we offer best-in-class advanced Executive Assistant training and consultant PA Mentoring services to Assistants at CEO level and all levels of the profession. Therefore, we have significant exposure to the issues and challenges faced by the modern PA.
Why Clients Choose Us?
- PAs learn from one of the best expert EA trainers in the world
- Our consultancy services are priced to offer value for money
- Our client recommendations/testimonials speak for themselves
- We strive to develop best-in-class PA and EA training
- Our mentoring experience is substantial and effective
- We offer FREE follow-up mentoring support
- We run a comprehensive EA resource website