IEA

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(In-house) How We Can Help Your Support Team

We have four 2 hour, bite sized training sessions for your EAs, PAs, secretaries and Admins that can be delivered during lunch periods to groups of up to 10 Assistants, in-house at your company’s premises. You supply the sandwich lunch and we will provide an interactive session of insightful learning for your support team. Run two or three bite-sized training sessions back-to-back or on consecutive days to enable Assistants to dip in and out as work commitments permit. 

The Aim of this In-House EA/PA Training

EA/pa training and commitment to continuous professional development is the responsibility of every EA/PA. Executive and Personal Assistants can be an asset to their organization by consistently increasing productivity and adding value in their working partnership. Our bite-sized Bruch in-house EA/PA courses provide a cost-effective and convenient alternative to full-on PA/EAs, secretarial and Administrator training. They provide an opportunity for PAs to receive training at their office at a time that is convenient for them and their bosses. The Brunch EA/PA training also provides a forum for admin professionals to examine problems and learn from each other over a meal.  The courses are taught by our expert trainers, mentors and speakers.

Four Available Courses:

Effective Communication Skills

  • Writing more concisely
  • Active listening and body language skills
  • Managing difficult conversations
  • Being more assertive without causing offence

Managing Your Executive

  • Understanding the objectives of the modern EA/PA
  •  Building a strategic partnership with your executive
  • Organizing workflows
  • Managing your executive’s time

Proactive Continuous Professional Development

  • Defining your personal brand
  • Using LinkedIn to build your brand
  • Staying on track with professional development
  • The Virtual Assistant role

Diary & Email Management Strategies

  • Time-saving email management systems
  • Automating your inbox
  • Improving email etiquette
  • Effective diary management techniques