Specialist in Office Support Recruitment
IEA-Africa Recruitment provides a recruitment service to clients and candidates across the African continent. Our professional membership association and training academy (PALGNET) mean we have access to an extensive pool of executive level administrative office support professionals, allowing us to source the brightest talent and the highest caliber candidates.
The role of a talented office support individual no longer just means filing paperwork. In fact, office support roles are now more diverse than ever, with an increased need for broadminded professionals with agile administrative backgrounds who can execute multiple roles or amalgamated positions with ease.
If you are looking for such an individual to join your team, we can assist. As office support recruitment specialists, we have access to some of Africa’s most organized, broadly skilled and business savvy office support professionals. We work with you to advise on the best role for your business requirements and tap into our network of talent to find the perfect candidate to suit your needs.
To learn more about how we find top talent in the industry, read about our sourcing methodology.
Finding the right hire in office support
Choosing the right hire in office support can have a direct impact on the efficiency of any organization. With hybrid roles becoming increasingly common, candidates need to have impeccable time management and stakeholder liaison skills, as well as an ability to pick up processes quickly as new technologies emerge. Whether you’re looking to hire a senior executive assistance, an administrative assistant, data entry officer, legal secretary or any other type of office support for a permanent, temporary or contract role, our consultants are here to help. With every recruit, we ensure that both employer and hire are ideally suited to form a positive working relationship.
If you are looking for a recruitment agency with specialist expertise in office support, talk to the team at IEA-Africa today.
Benefits of working with IEA-Africa Recruitment
Reach the very best people
Forward-thinking attraction methods cover the market
Perfect fit for your business
Candidates fully vetted against all requirements
Fast placement
Reduced time to hire with our targeted approach
Our philosophy
Our philosophy is based on listening and understanding your requirements. We believe in building long term relationships with our clients and candidates, using our specialist and unique understanding of the marketplace. We work across many sectors including financial, public, NGO, IT and telecoms, property, insurance, construction, engineering, media, charity etc.
Client meeting – For our clients
Our approach and style is consultative and we aim to ensure we understand your business challenges and source the appropriate candidates that can support the growth of your organization. We believe in screening our candidates thoroughly and if requested conduct Behavior and Workplace Assessment testing.
Training candidates – For our candidates
Pave your way to a successful career
Every career path tells a different story, and every story contains different challenges and struggles. In order to chart a course that leads to success, you need all the help you can get and that is where a professional and specialized recruitment firm comes in. Our consultants are experts across different sectors and functions. This means that they are able to provide targeted advice and insights that are tailored to your career needs.
Our consultants will also guide you through the entire recruitment process. From helpful CV tips and job interview preparations to arranging employment-related paperwork and onboarding process, leave these administrative details in their trusty hands. Finally, with a host of professional tools on hand, we are well positioned to create opportunities and help you reach your fullest potential.
How does the recruitment process work?
We invite you to register with us and we will screen your CV and we will be in touch with you. Once you have applied for a job or sent us your CV, a few processes will kick into gear. We will work with you to understand your aims for your next position and ensure that the transition is as smooth as possible.
Email your CV to: iea@palgnet.com or upload your CV below.
Reach the very best people
Forward-thinking attraction methods cover the market
Perfect fit for your business
Candidates fully vetted against all requirements
Fast placement
Reduced time to hire with our targeted approach
IEA-Africa Recruitment offers a number of unique characteristics that define us as one of the leading specialist recruitment consultancies in Africa:
Non-commission structure – We work as a team instead of competing for commissions
Global reach – We operate through a worldwide network
Depth of experience – we have vast experience as a specialists in the administrative office professionals’ recruitment
Consistency of service – We are organically grown and promote from within
Stable leadership – Our leadership team has an average tenure of 10 years industry experience
Industry specialists – We employ specialist consultants who are experts on their industries
Market leaders – Our internationally recognized and respected brand attracts the highest caliber jobseekers
Reputation – Over 90% of our current business comes from personal referrals and repeat clients
Superior sourcing strategies – We use a range of innovative sourcing solutions to find you the best talent in the market
We will deliver a fully comprehensive sourcing strategy that covers standard forms of sourcing as well as innovative solutions to ensure we are attracting the most suitable candidates in the market. We work with each of our clients to develop a sourcing solution based on a combination of the following:
Targeted Candidate Solutions
International Database – We offer one of the most extensive candidate databases across the African continent, with all job seekers interviewed and screened prior to registration.
International Sourcing – We are one of the few recruitment companies with a team specifically dedicated to sourcing candidates from around the world, including top expatriate talent.
Targeted Search – We have a dedicated research team that analyses the market to identify the most suitable talent for your organization.
Network/Referrals – We have built up an extensive candidate network. Each consultant also has a personal network of contacts from which to gauge interest and solicit referrals.
Online Advertising/Social Media – As one of the largest national and international advertisers, we guarantee prime positioning and visibility in the print media to ensure maximum response.
We can conduct the following services to ensure you receive the highest quality candidate shortlist
Behavioral Based Interviewing (BBI)
Each candidate that is registered on our database will have been personally interviewed by our consultants. We use BBI that focus on actions and behaviors, rather than subjective impressions, to make a more accurate assessment of a candidate’s suitability. Research indicates behavioral based interviewing is five times more likely to provide accurate predictions of future workplace behaviors than traditional interviewing techniques.
Reference Checking – We conduct detailed reference checks and will provide a summary of the feedback to clients. The areas tested during the reference check include:
- Technical ability
- Interpersonal skills
- Planning and organization
- Communication (written and verbal)
- Problem solving
- Areas of strength
- Areas for development
- Key achievements in role
- Reasons for leaving
- Would previous employer recommend and why?
Visa/Qualification Checking – Where appropriate, our agency verifies all professional qualifications and work permits for those candidates under serious consideration.
Psychometric Testing – Provision of psychometric testing services can be organized through the strategic alliances we has established with industry specialists.
Technical Testing – We have associations with various online testing facilities that offer more than 150 computer-based, adaptive exams in a wide array of advanced technologies to identify the most suitable technical candidates.
Probity Checking – We will facilitate and co-ordinate probity checks as required.
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If you are an employer and would like to discuss your hiring needs, fill in the form below and we will call you back. If you are looking for a job, visit the Candidates section.