EA/PA Consultancy Services
“Effective strategies for creating a winning Administrative Support Team”
How We Can Help
Companies that are growing and transitioning often need a step-change in the way executives utilize the services provided by their support team. If your PAs are not operating at the level of “Administrative Business Partners” and your EAs’ at the level of “Executive Business Partners”, it may be time for a bespoke approach to up skilling your support team.
IEA-Africa, through its training Academy PALGNET can get your executives and Assistants working together more collaboratively and productively with administrative infrastructure consulting. You are in the driving seat so we can support your business in any way to create a support team that is fit for purpose.
What We Do:
- Explore executives’ understanding of how to use an Assistant
- Work with Assistants to assess the quality of support they provide
- Introduce EA best practice
- Create a best practice hub for support team collaboration
- Conduct an audit of PA skills
- Provide a 2-hour strategy training course for Assistants
- Create comprehensive surveys to assess progress
- Advise on creating a generic Assistant job description
- Make recommendations for future professional development
- Mentor a PA project-leader to take forward suggestions
- Participate in a round-table Assistant problem solving session
- Conduct one-to-one performance enhancing Assistant training
About Our Experience
We have substantial experience of the PA/EA profession and proven techniques that will take your Assistants from “good” to “great”. In addition to consultancy skills, we offer best-in-class advanced Executive Assistant training and consultant PA Mentoring services to Assistants at CEO level and all levels of the profession. Therefore, we have significant exposure to the issues and challenges faced by the modern PA.
Why Clients Choose Us?
- PAs learn from one of the best expert EA trainers in the world
- Our consultancy services are priced to offer value for money
- Our client recommendations/testimonials speak for themselves
- We strive to develop best-in-class PA and EA training
- Our mentoring experience is substantial and effective
- We offer FREE follow-up mentoring support
- We run a comprehensive EA resource website
EA and PA Mentoring – overview – EA/PAmentoring programs – jobsearch/career coaching
Why Choose PA/EA Mentoring?
Whether your Assistant is starting out as a PA, or a skilled EA strategist, professional guidance from an expert EA mentor with deep insights into the challenges of the Assistant role, is an excellent development resource that will help them to step up in their role and move forward in their career.
Executive offices should run seamlessly, like a well-oiled machine. Our consultants work with you to create a program that delivers what you want. We aim to take PAs, EAs, Admins and Team Secretaries from good to great so that the executive’s time can be freed up to do what they do best. If all PAs in your organization go through our mentoring program, your organization has the right to expect their PAs to perform their duties well.
Career mentoring is an effective way for Assistants to fast-track to an outstanding career. If you think about your Assistant’s career as similar to that of a star athlete, it will become clear that even with the right skill-set and attitude, and bucket loads of motivation, they still need a good mentor to show them how to best develop and utilize their talents.
The independent advice of a professional mentor will show your Assistant how to avoid falling back into old habits that are unproductive. Our EA Mentors will address their challenges, show them how to increase their executive’s productivity, and help them to plot a pathway to the top of the Assistant profession.
How We Can Help Your Assistants
We can help your Assistants with issues like building a strong strategic partnership, improving their performance, transitioning into a more senior role, career planning, and personal branding, and much more. Our comprehensive Action Plans help provide practical goals and objectives that ensure that the executive sees continuous improvement as the Assistant progresses from strength to strength.
We also offer a very comprehensive job search mentoring program that covers all aspects of the job search and interview process from the Assistant’s perspective. If Assistants in your organization are about to be laid off, a mentoring program is one of the development courtesies that your organization may be willing to finance as part of the Assistants’ outplacement program.
Organizations will benefit from the increased productivity demonstrated by their mentored Personal Assistants. Investing in a mentoring program will also help companies keep the people with career potential.
EA/PA Mentoring Programs
Career Mentoring
Intensive Mentoring
Fast PA/EA Strategies
Career Mentoring
(6 months: online and/or telephone, plus emails)
Career mentoring is an excellent development tool for Assistants, particularly if they have reached a “glass ceiling” in their career, or are facing new challenges. This career mentoring program is a comprehensive 6-month program that consists of six 1-hour online and/or telephone conversations, plus email assistance. Clients will benefit from a comprehensive Action Plan with assignments that develop their skills and thinking. This responsive program allows Assistants to control a program of real world development activities, and set career and productivity goals for objectives. As a sounding board that provides confidential support and encouragement, we can also work with you on the following issues.
- Strategic partnerships
- Performance & relationships
- Line management strategy
- Preparing for promotion
- Personal branding
- Pay rise & job title change
- Personal development plan
- Creating a Career portfolio
- Improving performance review scores
- Job search strategy
Intensive Mentoring
(4 weeks: online and/or telephone, plus emails)
If you need intensive up skilling for a new job, or in preparation for a promotion, or you just need the advice and guidance of an expert EA mentor, this 4-week intensive program is for you. It consists of four 1-hour online and/or telephone sessions, email support, and detailed Action Plans with assignments and development goals.
Fast Strategies Session
(One 1-hour online or telephone session)
This mentoring option is ideal for Assistants on a tight budget, particularly those who are self-financing and need quick best practice advice and strategies for improving their performance. This is also a good option if you are looking for a new job with little success, and would like quick and effective strategies for getting and succeeding at the interview stage. This mentoring option consists of one 1-hour online or telephone session
Job Search Mentoring
In the job market you are a product; is your marketing effective? We can help you to showcase your niche and make it irresistible.
Why Choose PA Job Search & Career Mentoring?
Personal Assistant job search and career mentoring is an effective way for Assistants to quickly master job search strategy and understand their strengths. “Attitude” is a key component of a winning job search, because seeing the job search exercise as a job of itself will bring quick success in securing that dream job.
Every job requires the right suite of skills, and this is where the independent guidance of a professional job search Consultant, who is an expert in the Executive Assistant field, can fast track your understanding of your career options and help you understand today’s job search challenges.
If you are a PA/EA facing redundancy it can be an uphill struggle getting your mind in alignment with the requirements of today’s job search: your mood, your assumptions about what works, and most importantly, what makes your CV stand out.
Keep in mind that you are a business of one and every business needs an effective sales pitch. Knowing what to say to hold a Hiring Manager’s attention is a significant part of the battle. Our job search and career mentoring programs will help you to understand the “pain” that the Hiring Manager is trying to alleviate. They will also help you to identify your strengths, upgrade your personal brand, and build your professional network.
If your organization is offering a choice of outplacement services as an employee benefit for staff who are going through redundancy, why not request our job search and career mentoring program as part of that courtesy.
How We Can Help Your Assistants
We assist your company’s outplacement efforts with job search mentoring and career guidance for Personal Assistants, Executive Assistants, and all the members of your admin support team who are leaving the organization. We help them to quickly learn the kind of job search skills that will put them ahead of their peers in the job search process, and help them to evaluate their career.
We provide our services online or in-house at your offices, where our Consultant can mentor and train groups of Assistants face-to-face. Our programs are “off-the-shelf” and “bespoke”, and tailored to the specific requirements of the Assistants in your support teams. They will benefit from the guidance of an expert in their field who can also assist them with starting a business. Our programs run from one month to 8 months.
Our comprehensive program covers:
- Career mentoring
- Personal branding
- Professional networking
- Job search skills
- Researching the market
- CV writing
- Preparation for interviews
- Win-win negotiation
- New business startup advice
As you know, organizations benefit from this type of service because it preserves the morale of those employees who were fortunate enough to keep their jobs. They will appreciate the way their colleagues are supported through the redundancy process.
We can also offer PA strategy mentoring programs for the Assistants that will be staying. Contact us for details.
Job Search – Mentoring Programs
Career and Job Search
Bespoke Career & Job Search
PA Career & Job Search Mentoring
(4 weeks: online and/or telephone, plus emails)
The most important strategy you can employ in the job search is “preparation”. This is a process that should start as soon as possible if you are looking for a job or suspect that you may be looking for a job in the not too distant future. This program provides short, sharp up skilling that shows you how to see things from the hiring manager’s perspective. Our Consultant Mentors will help you do the necessary groundwork that brings success. This program covers the following.
- Personal branding & career evaluation
- CV writing & cover letters
- Researching companies & business networking
- Interview questions, preparation, and process
Bespoke PA/EA Career & Job Search Mentoring
(One-to-one or groups – online or in-house)
We can create a comprehensive bespoke program for your Assistants covering career and job search strategy. This program can be delivered online with aspects delivered in-house at your offices where our Consultants can mentor and train groups of up to 8 Assistants face-to-face over a period of up to 8 months. Our program cover the following areas:
- Career mentoring
- Personal branding
- Professional networking
- Researching the job market
- CV writing
- Preparation for interviews
- Win-win negotiation
- PA/EA strategy training
- New business start-up advice