Designed to explicitly teach Assistants how to create a strong partnership with their Executive. Looking at techniques and strategies Assistants can employ to build the collaboration so that they are used effectively and are seen as real strategic business partners.

EA as a Strategic Business Partner

Designed to explicitly teach Assistants how to create a strong partnership with their Executive. Looking at techniques and strategies Assistants can employ to build the collaboration so that they are used effectively and are seen as real strategic business partners.

Learn more

How to work in partnership with your Executive.

The relationship that Assistants have with their Executive is fundamental to their success in the role. It is a critical relationship for Assistants.

The Strategic Business Partner Program is a 12 module course designed to explicitly teach Assistants, step by step, how to create a strong partnership with their Executive.

We will look at the techniques and strategies Assistants can employ to build the collaboration so that they are used effectively and are seen as real strategic business partners.

Modules

• What does it mean to be a Strategic Business Partner? Part one
• Being Intentional – Crafting your own Strategic Business Partner role
• What supervisory support do you need to become a Strategic Business Partner?
• The Strategic Business Partner as a master communicator
• Cementing relationships: Entering and creating a position in the inner circle
• Creating impact in your role
• Personal branding
• Owning your space: Networking and Personal Branding
• Understanding strategy and improving your strategic thinking
•  What does it mean to be a Strategic Business Partner? Part two
• Working in a fast-paced environment, setting boundaries and avoiding burnout
• The mindset of a successful strategic business partner
• Future proofing the role of the Strategic Business Partner

To be seen as a business asset and not “just” an Assistant is crucial for any Assistant looking to advance their career. In The Assistant Essentials Course we cover everything you need to elevate your career.

A learning program that will ensure you have covered ALL of the most important tasks for an Executive, Personal or Administrative Assistant.

Sharpen those Essential Assistant Skills

• Assistant Essentials is IEA-Africa’s PA’s most popular course, and it is for one main reason. We cover the essential skills for new andexperienced Assistants.
• To succeed as a Personal or Executive Assistant, Administrative or Office Support Professional, you’ll need to know the best practices, latest skills and tools. The Assistant Essentials Course will teach you everything you need to know.
• There are so many tasks that Assistants are asked to work on, and there are so many skills required to be a c-suite level Assistants to a Senior Executive. It can be daunting, especially for new Assistants or those making their way up the career ladder. Once a new Assistant has completed this course, they will be able to settle, exceptionally quickly, into their role in any organization!
• For aspiring Assistants who want to move up in their career, our curriculum provides a great refresher and the modules are extremely in-depth

How you’ll grow

High-level understanding – Build the fundamental skills and expertise required in the role. 

Develop effective relationships – With your Executive, colleagues, key stakeholders and clients.

Hit the ground running; everyday – Learn key strategies and techniques to elevate your performance.

Stand out from the crowd – Add skills, knowledge and expertise to your resume.

Course Curriculum

The Assistant Essentials Course is designed for Assistants who want to grow in the role. The content has been handpicked to cover everything an Assistant needs in their day to day role.

Modules:

• Essential Tasks
• Meetings and Minutes
• Travel Planning
• Event Management
• Email Management
• Managing your Executive
• Common Projects
• Personal branding
• Project Management for Assistants

It is essential, no matter if you are a new Assistant or an experienced one, that you get the essentials right. World-class trainers and Assistants deliver the sessions at the top of their game. Whether you are at the start of your career or want to refresh your training, this course is a fantastic way to cover all those essential skills and tasks you need to thrive in this role.

The Assistant Mindset Level One Course, will teach you how to develop the right mindset so that you are one step ahead of the challenges in the role.

Executive Assistant Mindset

The Assistant Mindset Level One Course, will teach you how to develop the right mindset so that you are one step ahead of the challenges in the role.

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A course that teaches Assistants how to navigate office politics, create a successful mindset, and develop the soft skills needed to thrive in the role.

Developing the Mindset of a Dynamic Assistant

• You know how important it is to arrive at work with the right mindset. We have to be ready to hit the ground running every….single….day!
• We have to handle difficult conversations (and people) on their schedule rather than ours. We have to know how and when to manage up, and we absolutely need to know who to contact at any moment to get things done.
• We have to be sure and assured. We have to be confident and creative. We must be someone who others feel happy to confide in. We have to show initiative, and we have to be innovative.
• To be able to cope with the demands of the role, we must have the right mindset.
• The Assistant mindset course will teach you how to develop the right mindset to be one step ahead of the challenges in the role.

How you’ll grow

Big picture thinking – Understand your purpose, how to add value and contribute to the strategic growth of your business. 

Anticipate needs – Grow your mindset skills so that you anticipate and understand what is expected of you.

Lead in your role – Communicate your worth and influence so that others see you as a leader in your organization.

Build core strengths – Get clear on your key strengths and unique traits to help you stand out as a dynamic Assistant

Course Curriculum

As an Assistant, there is a growing need to develop your mindset to future proof your career. These are the core competencies that will help you develop as a business asset in your organization. The Assistant Mindset course will help you create the right mindset to grow to be an incredible and dynamic Assistant.

• Creating the right mindset-finding purpose in your work
• Setting yourself up for success
• Setting and achieving goals
• Personal branding
• Developing awareness of your role, position and organization
•  Mastering the mindset of a dynamic Assistant
• Building confidence
• Managing conflict
• Building resilience
• Working with different behaviors and mindsets
• Managing your mindset and wellbeing

What you’ll learn

After completing the Assistant Mindset course, you will have the tools in place to take your Assistant career to the next level. We have case studies from high-profile Assistants, leading trainers and thought-leaders. Each module is designed to give you concrete advice that you can implement in your role.

On The Assistant Mindset Level Two course, we teach Assistant how to shift their thinking and take their Assistant career to the next level.

As the workplace continues to evolve, it is becoming more evident that Assistants with a dynamic mindset and exceptional interpersonal skills stand-out in the crowd.

Outstanding Assistants are indispensable in their roles. Their mindset is such that they quickly rise to the top of their organization and support the business’s growth. They understand how to communicate their worth, voice their opinions and add value every…single…day.

In The Assistant Mindset Level Two Course, we are here to share advanced strategies that keep Assistants at the top of their game and achieve more significant results. If you are at this stage in your career. It’s time to think big.

How you’ll grow

Deliver results quickly and effectively – Create an impact in your role and perform at a higher level. 

Develop critical thinking – Take initiative and understand the context of any decision.

Build resilience and manage challenges – Identify and overcome common challenges in the Assistant role.

Be seen as a leader in your organization – Build relationships, communicate value and lead in your role

Course Curriculum

As an Assistant, there is a growing need to develop your mindset to future proof your career. These are the core competencies that will help you develop as a business asset in your organization. The Assistant Mindset Level Two Course will help you build a leadership mindset so that you can operate at a high-level in partnership with your Executive.

• Unleashing your potential
• Personal branding
• Mastering communication
• Building credibility
• Taking Ownership and Driving Results
• Developing Leadership Skills
• Overcoming imposter syndrome
• Managing Challenges and Building Resilience
• Creating personal impact

What you’ll learn

After completing the Assistant Mindset Level Two course, you will have the tools in place to work seamlessly and in step with C-Suite level Executives and the leaders in your organization. We have case studies from high-profile Assistants, leading trainers and thought-leaders. Each module is designed to give you tools that you can implement in your role.

Overwhelmed by your never-ending to-do list. Supercharge your productivity with this course specifically designed for Assistants.

Productivity and Time Management

Overwhelmed by your never-ending to-do list. Supercharge your productivity with this course specifically designed for Assistants.

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Tired of never managing to get everything done? Then supercharge your productivity with this course specifically designed for Executive and Personal Assistants.

MANAGE YOUR EVER-EXPANDING WORKLOAD

The number one issue for so many Assistants is overwork. The Productivity and Time Management for Assistants Course sets out to tackle that one burning issue. Getting everything done without working incredibly long hours or finding you never take a break during your day?

How can you get more done without adding to your already exceptionally challenging roles? Regularly, we ask the IEA-Africa community of worldwide Assistants, ‘what is your number one challenge?’ The answer is always the same ‘staying on top of the day to day, managing my time, and my Executive’s schedule and calendar’.

The Productivity and Time Management Course will tackle those challenges. In the course, we share the strategies and methods Assistants need to maximize their productivity, take back control of their workload and deal with interruptions.

Assistants also have to manage their Executive’s time effectively. Understanding time management and productivity tactics will make you a powerful presence in the c-suite.

How you’ll grow

• Manage interruptions – Understand everyone else’s urgent matters and conflicting priorities. 
• Utilize technology in your day-to-day – Get to grips with the tech that will free up your time for other essential tasks.
• Take control of your day – Build routines, maximize your time, and get on top of your to-do list.
• Increase your Exec’s productivity – Work effectively with your Executive so that both of you are efficient.

Course Curriculum

The Productivity and Time Management for Assistants Course is designed for Assistants who want to take control of their workload, set boundaries, and manage interruptions and plan out their day. If you struggle to get everything done or you only seem to “firefight”, then this course is a fantastic way for you, at your own pace, to take back control.

•  Feeling overwhelmed
• Work-life balance
• Productivity tools, tips and techniques
• Productivity roadmap
• Managing interruptions
• Using technology to become super productive
• You and your Executive
• Assertiveness
• Task Management
• Time Management
• Plan your productivity
• Meetings and minutes
• Project Management

What you’ll learn

After completing the Time Management and Productivity for Assistants Course, you will plan your productivity and know what you need to do. Every day. You will have the skills and tactics to get to grips with your workload, manage interruptions and utilize the right technology to automate your work. You will also be able to advise your Executive about their workload and enhance their productivity.

This is the complete package. Develop your mindset, become super productive. PLUS master all those essential skills.

The Unrivaled Assistant

This is the complete package. Develop your mindset, become super productive. PLUS master all those essential skills.

The most comprehensive course for Executive and Personal Assistants. Master the essential skills needed in the role, create the right mindset to thrive and build your time management and productivity toolkit.

Take Ownership of your Assistant Career

We have created the complete package for every Assistant who wants to master the role and build a strong foundation to excel in your profession and learn the critical skills needed to succeed. Assistants have one of the most challenging and dynamic roles in business. We have to support extremely busy Executives while managing our to-do lists, working on projects, and of course, proactively and strategically planning.

Assistants appear in many different guises in every conceivable organization, and they are the lynchpin of any business. We all know this is true.

We decided to place three of our most popular courses together, PLUS exclusive content that will help guide and mitigate Assistants through some of the common mistakes that can occur in the role.

By covering an assistant’s mindset, a guide to mastering the essential tasks, and adding some tips and techniques to supercharge your approach all in one course, we hope you will learn everything you need to be an unrivalled Assistant.

What’s inside the Unrivalled Assistant?

In the Unrivalled Assistant Course, we bring together three of our most popular courses for Executive and Personal Assistants. In each course, we have video sessions, templates, guides, worksheets and checklists. You will find over 50 sessions, all designed to help you excel in the role.

How you’ll grow

Gain trust, influence and respect from co-workers – Build your communication and influencing skills.

Have clear goals and objectives for your career – Take control of your career progression and understand your value.

Develop strategic thinking and business acumen – Speak the same language as your Executive.

Build your confidence and step into your spotlight – Communicate your value with confidence and clarity.

Course Highlights

Through interactive workshop presentations, step-by-step instructions, tips and techniques for growing in the Assistant role, there is a lot of dedicated training inside The Unrivalled Assistant.

Here are some of the highlights:

• Assistant Essentials
• Assistant Mindset
• Time Management and Productivity
• The Unrivalled Assistant

What you’ll learn

After completing The Unrivalled Assistant course, you will have the tools in place to take your Assistant career to the next level. We have case studies from high-profile Assistants, leading trainers and thought-leaders. Each module is designed to give you concrete advice that you can implement in your role.

Effective Meetings Management covers everything Assistants need to know, including all the moving parts that lead to a successful meeting. It won’t surprise you that  70% of meetings waste time and energy. We’ve all been in unorganised, inefficient and unnecessary meetings where the key players don’t turn up, someone daydreams in the corner of the room, and the virtual attendees feel unengaged and ignored. It’s an issue that affects many organisations. 

 Effective Meetings Management covers everything Assistants need to know, including all the moving parts that lead to a successful meeting. It won’t surprise you that  70% of meetings waste time and energy. We’ve all been in unorganised, inefficient and unnecessary meetings where the key players don’t turn up, someone daydreams in the corner of the room, and the virtual attendees feel unengaged and ignored. It’s an issue that affects many organisations. 

The Effective Meetings Management course ensures Assistants, who plan and organise meetings across global organisations, have the tools they need to execute effective meetings with purpose, objectives and a clear outcome.

How you’ll grow

• Plan engaging meetings
• Learn the critical factors needed to engage meeting attendees and keep them focused.
• Add value across your organisation
• Increase your Executive’s productivity and collaboration in your teams.
• Speed up your minute-taking
• Build your minute-taking confidence and streamline the entire process.
• Support decision-makers
• Get the right people in the room and ensure meeting objectives are met

What you’ll learn

The Effective Meetings Management Course gives Assistants everything they need to design engaging meetings for their Executives and teams, and increase productivity and return on investment.

1.     What is the purpose of the meeting?
2.     Preparing for the meeting
3.     Increasing meeting productivity
4.     Chairing the meeting and taking minutes
5.     Meeting environment
6.     Allocating actions and agreeing on tasks

Master every aspect of calendar and diary management.

A learning program for Assistants that will give you the tools you need to master every aspect of scheduling and managing your Executive’s diary.

Effective calendar management for Assistants is a hugely important aspect of the role. Assistants spend at the very least a third of their day organising their Executive’s schedule. And we all know juggling our Executive’s time is a complex operation.

There are also many tasks related to diary management, such as ensuring the Executives get to their meetings on time, understanding the reason for the meeting, and whether the Executive is prepared for it. And that is not where calendar management ends.

Assistants also have to manage the time their Executives spend outside of meetings. Diary management is a complicated and time-consuming task, but an essential service Assistants offer their Executives. It is a challenge, but like lots of Assistants before you, we will show you the best approach to master this element of the role and help you build the skills and know-how you need to succeed.

The Effective Calendar Management Course will give you the tools to master every aspect of scheduling.

For aspiring Assistants who want to save their Executive time and increase their productivity, our curriculum provides everything you need to master this essential part of the Assistant role.

How you’ll grow

• Practical knowledge.
• Build the fundamental skills you need to successfully manage a complex diary.
• Manage your Executive’s time.
• Strategically plan your Executive’s time so they are working productively.
• Take control of meetings.
• Control a complex diary and ensure your Executive is attending the right meetings.
• Stand out from the crowd.
• Stop the endless meeting requests and start scheduling like a pro!

What you’ll learn

The Effective Calendar Management Course is designed to help you learn the basics of calendar management and then give you tips and tricks and practice advice on maintaining a complex diary and help your Executive maximise their time.

1. Taking control: Owning your Executive’s calendar
2. Taking stock: What is going on with your Executive’s time?
3. Calendar Management Fundamentals
4. Structuring and Streamlining your Executive’s time
5. Strategic Diary Management